In rare cases, we may need to make changes to your booking:
- We will try to honor your vehicle type preference, but may substitute the vehicle with one of greater capacity or multiple vehicles, depending on availability
- If we need to change your booking to a lower category or smaller vehicle for which a lower rate is available, we will refund you the difference in prices
- In very rare instances, we may need to cancel your booking. In such cases, you will receive a full refund
- We will make reasonable efforts to find suitable alternatives for any confirmed booking subsequently canceled by us