Archives: FAQs

FastWay offers transportation services throughout the United Arab Emirates, including all major sites and attractions: Dubai: All areas in Dubai including Downtown Burj Khalifa and surrounding area Dubai Marina [...]

Yes, in case of a sudden change in plans, you can contact us via WhatsApp using the details provided in your booking confirmation. Our customer service team is available 24/7 and will make every effort to adjus [...]

The availability of last-minute bookings depends on routes and season. Our closing time for bookings varies from 0 to 48 hours (and in exceptional cases even more) before the start of the transfer service. If y [...]

Yes, you can book a ride on the website up to 2 hours before your desired pickup time, subject to availability. Simply go through the four regular steps and choose your preferred date and time. For more urgent [...]

Our cancellation policy: Cancellation up to 48 hours before the scheduled journey: Full refund Cancellation less than 48 hours before the scheduled journey: No refund Booking cancellations must be made in writi [...]

The booking process at FastWay is simple and consists of four easy steps: CHOOSE RIDE DETAILS – Select the service type (DISTANCE or HOURLY), enter pickup date and time, and choose your pickup and drop-of [...]